Retain Gym Store

Save 10% OFF on all Saunas

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Frequently Asked Questions

Find answers to common questions about our saunas and services.

How long does installation take?

Installation typically takes 2-5 business days depending on the sauna model and your facility's specifications. Our professional team handles all setup and testing.

What is included in the warranty?

All our saunas come with a 5-year comprehensive warranty covering defects and parts replacement. See our warranty page for detailed coverage information.

Do you offer financing?

Yes, we offer flexible financing options for qualified buyers. Contact our team to discuss payment plans that fit your budget.

What are the maintenance requirements?

Our saunas are designed for low maintenance. Basic cleaning and periodic inspections keep them running optimally. We provide detailed maintenance guides with each sauna.

Can the sauna be relocated later?

Yes, saunas can be relocated with professional assistance. We offer relocation services and can advise on the best approach for your facility.

What if I'm not satisfied?

We offer a 30-day satisfaction guarantee. If you're not happy with your sauna, we'll work with you to make it right or arrange a return.