Shipping & Delivery
Free nationwide shipping on all orders. White-glove delivery with professional installation included.
FREE Shipping Nationwide
No hidden fees. Free shipping on every order to all 50 states.
What's Included in Our Shipping
Professional Packaging
Each sauna is carefully packaged with custom crating and padding to protect against transit damage.
White Glove Delivery
Professional drivers will deliver your sauna directly to your facility location of choice.
Professional Installation
Expert technicians handle assembly, electrical connection, plumbing, and setup. Installation included.
Quality Inspection
Every sauna inspected before shipping and after delivery to ensure zero defects.
Typical Delivery Timeline
Order Confirmation (Day 1)
You receive order confirmation with tracking details. Our team begins preparing your sauna for shipment.
Preparation & Shipping (Days 2-5)
Your sauna is professionally packaged and shipped. You receive tracking number via email with estimated delivery window.
Transit (Days 5-14)
Sauna in transit to your location. Average delivery: 7-10 business days depending on location. Expedited shipping available.
Delivery & Installation (Days 14-16)
Delivery appointment scheduled. Professional installation completed in 1-2 business days. Your sauna is ready to use.
Shipping Timeframes by Region
Continental USA
Expedited Options
Standard Shipping
7-10 business days (Included free)
Expedited Shipping
4-6 business days (Additional fee)
Rush Delivery
2-3 business days (Premium fee)
Professional Installation Service
Included with every sauna purchase:
What We Handle:
- ✓ Complete sauna assembly
- ✓ Electrical installation & wiring
- ✓ Plumbing (if applicable)
- ✓ Ventilation setup
- ✓ Control system programming
- ✓ Safety inspections
- ✓ Permits & code compliance
- ✓ Full system testing
Installation Timeline:
- • Most installations: 1-2 business days
- • Compact models: 4-6 hours
- • Large commercial: 2 days
- • Additional site prep: If needed
- • Licensed technicians only
- • Covered by warranty
- • Minimal downtime for your gym
- • 24/7 support after installation
Track Your Shipment
Once your sauna ships, you'll receive a tracking number via email. You can:
- • Track real-time location and estimated delivery date
- • Receive SMS/email updates at key milestones
- • Schedule specific delivery appointment
- • Get driver contact info for delivery coordination
- • Request delivery to alternate address if needed
Damage During Shipping
We guarantee safe delivery. If your sauna arrives damaged:
Document & Report
Take photos and report damage within 24 hours. Don't accept delivery if visible damage present.
We Handle It
We manage insurance claims. Replacement or repair covered 100% at no cost to you.
Fast Resolution
Replacement or repair scheduled within 72 hours. No delays, no hassle.
Questions About Shipping?
Our logistics team is here to help with any questions about delivery or installation.