Terms of Service

1. Agreement to Terms

By accessing and using Retain Gym Store website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.

2. Use License

You are granted a limited, non-exclusive, non-transferable license to access and use this website for lawful purposes. You agree not to:

• Reproduce, duplicate, or copy content for commercial purposes
• Attempt to gain unauthorized access to our systems
• Transmit harmful or malicious code
• Violate any laws or regulations
• Harass or abuse our employees or representatives

3. Product Information

We strive to provide accurate product information. However, we do not guarantee:

• Absolute accuracy of specifications or descriptions
• That our website is free from errors or omissions
• Continuous availability of all products

We reserve the right to modify products, pricing, and descriptions without notice.

4. Pricing & Payments

All prices are in USD unless otherwise stated. Prices subject to change without notice. By placing an order, you authorize payment processing. All sales are non-refundable except as stated in our Returns Policy.

5. Order Fulfillment

We reserve the right to:

• Refuse any order
• Cancel orders due to inventory or technical issues
• Limit quantities for any order
• Terminate orders violating our terms

6. Installation Services

Professional installation is included with sauna purchases. Our technicians will:

• Install according to manufacturer specifications
• Verify compliance with local codes
• Provide operational training

You are responsible for providing access to utilities and ensuring site readiness. Any damage caused by improper site preparation is not our responsibility.

7. Warranty Disclaimer

All products sold by Retain Gym Store come with a 5-year manufacturer warranty. For specific warranty terms, refer to our Warranty Policy. PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES BEYOND THE LIMITED WARRANTY STATED.

8. Limitation of Liability

IN NO EVENT SHALL RETAIN GYM STORE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Indemnification

You agree to indemnify and hold harmless Retain Gym Store, its officers, and employees from any claims, damages, or costs arising from your use of our services or violation of these terms.

10. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Retain Gym Store or our partners. Unauthorized reproduction is prohibited.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or practices. Use third-party links at your own risk.

12. User Content

Any information you submit through our website may be used for business purposes. You grant us a non-exclusive license to use, reproduce, and publish user content.

13. Dispute Resolution

These terms are governed by applicable laws. Any disputes shall be resolved through:

• Good faith negotiation between parties
• Mediation if direct resolution fails
• Legal proceedings as last resort

14. Severability

If any provision of these terms is found invalid, the remaining provisions remain in effect.

15. Changes to Terms

We may modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

16. Contact Information

Questions about these terms? Contact us at retaingymstore@gmail.com or +268-7841-0793